Fundamentals of Business Intelligence (FBI) Practice Exam

True or False: Brick-and-mortar stores have become obsolete due to the rise of online shopping.

1. True

2. False

3. Depends on the location

4. Only in urban areas

The correct answer is: False

The statement that brick-and-mortar stores have become obsolete is false. While it is true that online shopping has significantly increased in popularity, brick-and-mortar stores continue to play a vital role in the retail landscape. Many consumers still prefer in-person shopping for various reasons, including the ability to see and touch products before purchasing, immediate gratification from taking items home right away, and the social experience that comes with shopping. Additionally, certain retail sectors, such as groceries and apparel, have established a hybrid model where physical stores complement their online presence. These stores often offer experiences that online shopping cannot replicate, such as personalized customer service, events, and immersive brand experiences. Moreover, the resurgence of community-oriented shopping and localized businesses shows that there is still a demand for physical retail spaces. Thus, brick-and-mortar stores have adapted rather than become obsolete, demonstrating their ongoing relevance in today’s market.